We're a passionate bunch of kitchen enthusiasts - and we think you'll fit right in! Customers will dig the awesome, Earth-friendly stuff you're slangin'.
Partner with us and you're not just scoring sweet deals on top-tier kitchen gear, you're also building your own green empire. Your passion for sustainability makes you a total rockstar, and we're here to amp up your hustle.
This ain't just about sellin' stuff though. We're a tribe of eco-conscious entrepreneurs making a difference.
Ready to shake up the kitchen game and join the kitchen revolution?
Free to join with no hidden fees
Low commissions and free listings for all sellers
Dedicated to providing excellent customer service and support
FAQ
What is Kitchen Switchen’s Return Policy?
Kitchen Switchen is committed to ensuring a positive buying and selling process. Please review our return policy below:
- Returns Accepted Under Specific Conditions: We accept reutns only in cases where the item received is not as described in the product listing or if it arrives damaged.
- Initiating A Return: Buyers must initiate a return within 3 days of delivery. Any return request made after this period will not be considered.
- Return Process: To initiate a return, log into Your Kitchen Kupboard. Select the desired return order. Select Request Return. Please enter as much detail as possible and submit pictures if possible. If you do not have an account with Kitchen Switchen, please contact our customer service team with your order details and reason for return.
- Condition of Returned Items: Returned items must be in their original condition, with all accessories and packaging included. Items that have been used, altered, or damaged by the buyer will not be eligible for refund.
- Refund Process: Once the Seller receives the returned item and verifies its condition, we will process a refund to the original payment method used for the purchase. Please allow 7-10 business days for the refund to be reflected in your account.
- Shipping Cost: The buyer is responsible for all shipping costs associated with returning the item, unless the return is due to an error on the Sellers part or if the item is damaged upon arrival.
- Exclusions: Please note that items purchased directly from Kitchen Switchen are eligible for return within 30 days of delivery.
By making a purchase from our store, you agree to abide by the terms and conditions outlined in this return policy. We appreciate your understanding and cooperation.
What is Kitchen Switchens’ Seller Guarantee?
Seller's Assurance:
Upon the sale of your listed item, you can generate a prepaid shipping label through your store dashboard. Once the order is successfully delivered, and the buyer's 4-business day return request window has concluded, funds will be released to your preferred payout method.
What are the fees for selling on Kitchen Switchen?
Our Commission Structure and Promotion Options:
Transparency and simplicity are core values of our marketplace online store. Here's a breakdown of our commission structure: we apply an 8% commission on the sale price of each item, accompanied by a transaction fee of 3% plus $0.30 per sold item. We've deliberately removed any hidden fees, listing fees, or membership fees, ensuring clarity for our sellers regarding their charges. This transparent approach empowers sellers to list their items confidently, providing buyers with a seamless shopping experience. Thank you for entrusting us with your business.
In addition to our commission structure, we're thrilled to offer sponsored listings to further enhance visibility. You can feature your product on our homepage for just $2.99 per day or on the search, collection page, or product page for only $1.99 per day. Take advantage of these promotional opportunities to increase exposure and drive sales. We appreciate your continued support of our platform!
What are the Kitchen Switchen payout methods?
Payment Options:
To cater to our sellers' preferences, we provide various convenient payout methods. You have the flexibility to receive your funds through bank wire transfer, PayPal, or Venmo. Just head to your account settings to select your preferred payment method, and we'll handle the secure and efficient transfer of your earnings. Enjoy the ease of managing your finances with these flexible options. We appreciate your involvement in our marketplace community.
How is sales tax calculated?
Sales Tax Policy:
We've simplified the sales tax process for sellers on our website. Our platform takes care of sales tax collection and remittance on behalf of our sellers, ensuring a smooth experience for both buyers and sellers alike. By automatically calculating and collecting the required sales tax based on the buyer's location and the applicable tax rates in each state, we alleviate sellers of the administrative burden. Rest assured, we handle the remittance of these taxes to the respective states, allowing sellers to focus on their business without worrying about tax compliance. Thank you for choosing our platform for your online sales needs.
Where does Kitchen Switchen ship?
Shipping Policy:
Please note that our shipping services are limited to the United States and its territories. We apologize for any inconvenience this may pose to our international customers. However, for our domestic patrons, we prioritize delivering reliable and efficient shipping services to ensure your orders arrive promptly. We appreciate your understanding and ongoing support.
What are the photo guidelines when reselling an item?
Photo Guidelines:
Kitchen Switchen is a welcoming platform that embraces the creative talents of individuals and company owned assets. Our policies must be maintained when using photography or product images within your Kitchen Switchen Marketplace. Please be aware of legal policies and regulations to avoid any infringement of the photographer's rights. Here are some legal policies to consider:
Copyright Law: Photographers have the right to their photographs under copyright law, which protects their original work from being used or copied without their permission. Never use photography without the legal license usage has been granted or purchased for the image, legal permission or you may be in a copyright infringement situation.
Enforcement: Kitchen Switchen enforces our policies consistently and fairly. Kitchen Switchen reserves the right through our terms and conditions to remove any listing that does not meet with our company goals and policies. Listings may be removed at our sole discretion. Violations of photo or copyright laws no matter how they are presented within any area of the seller’s marketplace store may result in temporarily or permanently restricted usage by the seller on our site.
If you see an item for sale on Kitchen Switchen site and believe it is in violation of this policy, please report it to violations@kitchenswitchen.com. We will investigate the claim and take any necessary action.
We are excited to have you partner with us but please keep our space safe. If you have any questions, please contact your reseller representative at Resellers@kitchenswitchen.com.
What items are not allowed to be sold on Kitchen Switchen?
Prohibited Products
Kitchen Switchen’s marketplace encourages the sale of products that embrace our sustainability mission. We do, however, welcome the sale of cookware, bakeware, coffee and tea, dinnerware, serve and flatware, kitchen gadgets, cook’s tools, cookbooks, cutlery, tabletop and bar items, linens, home storage and organizers, as well as small kitchen appliances. If questions arise regarding qualified products, please contact resellers@kitchenswitchen.com. For the safety of our users, items outside of our supported categories and may be prohibited or unlawful, items may not be offered for sale on Kitchen Switchen marketplace. At no time may items be sold on the Kitchen Switchen site that do not meet current legal material sale authorization. Kitchen Switchen reserves the right through our terms and conditions to remove any listing that does not meet with our company goals and policies and will be removed at our sole discretion.
The below Prohibited items are not allowed to be sold on Kitchen Switchen marketplace, no matter how they are presented within any area of the seller’s marketplace store. Prohibited items may be canceled, and Kitchen Switchen reserves the right to withhold payment, may also be temporarily or permanently restricted from selling on our site.
If you see an item for sale on Kitchen Switchen site and believe it is in violation of this policy, please report it to violations@kitchenswitchen.com. We will investigate the claim and take any necessary action.
Prohibited Items:
· Animals
· Electronics
· Food, makeup and personal care products
· Mystery Listings
· Clothing, purses or shoes
· Counterfeit and Infringing Products
o Counterfeit products are illegal to buy and sell, and strictly prohibited on Kitchen Switchen. No fakes, “inspired by”, knockoffs, replicated or falsified products may be sold at any time.
· Nudity & Explicit Content or products
· Medical Devices & Prescription
· Firearms
· Stolen, Recalled & Highly Regulated Items
· Plant & Animal Products
· Animals
· Human Parts
Kitchen Switchen hits the streets several times a year bringing sustainable brands to market through cooperative pop up events throughout the country all in the name of fun & food ~ If you have a great foodie event or would like to come along with us, please let us know.