KITCHEN SWITCHEN NEW PRODUCT RETURNS AND REFUNDS
- Kitchen Switchen customer returns shall be honored for a full refund within 30 days from the purchase date, and the product must be in its original condition with all packaging and accessories, no damage nor shows signs of wear. Kitchen Switchen may not accept the return if the return does not meet these requirements. The refund amount may not include the original shipping cost.
EXCHANGES
- Kitchen Switchen customers may exchange their products for a different size or color. The exchange may only be available for the same product or a product of equal value on a limited basis.
FINAL SALE ITEMS
- Some products may be marked as “Final Sale,” which means they cannot be returned or refunded.
MARKETPLACE RESELLER RETURNS AND REFUNDS
- Kitchen Switchen is dedicated to making buying and selling a great experience. To return eligible items, the buyer must request a return within 4 business days of shipment delivery. The seller will be responsible for return shipping costs if the return is due to an incorrect item sent or item is not as described. The buyer will be responsible for return shipping cost if return is due to any other reason. Refunds will be issued within 7 days of acceptance of return.
- For Buyer’s protection, your payment isn’t released to the seller until your order has been received. If your item does not match the description, you must file a return within 4 business days of delivery. If a return request is not submitted within the 4 business day window, payment is released to the Seller and the sale is final.
- For Seller’s protection, when the listed item sells, a prepaid shipping label will be emailed to you. Once the order has been delivered and after the Buyer’s 4 business day return window has passed, Kitchen Switchen will release the funds to your preferred payout method.
